Effective: July 01, 2021
Please also note that in this policy, the terms “app” or “we” or “us” or “our” refers to Telemesh. Our business addresses are at Jabbar Tower House# 42, Road# 135, Gulshan Avenue, Dhaka 1212, and Tayamun Centre, Upper Jessore Road, Khulna 9100, Bangladesh. It does not refer to any of our affiliates (vendors/contractors/agents) unless the policy states.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
We may ask you to provide us with certain personally identifiable information to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:
- User-given name
- An encrypted version of your password in the form of a cryptographic hash
- User location data
- User ID or Ethereum wallet address
- User’s points balance in our system
- Transaction history
- Application logs related to users device network modules
When you access our Service through a mobile device, we automatically collect certain information including the mobile device type, its unique ID, IP address, network module details, operating system details, unique device identifiers and related data (“Usage Data”). Telemesh uses a cellular data package in the case of its Internet mode and Seller mode. Here, the data consumption depends on the device configuration and network vendor operator. Telemesh application stores these data in the user device temporarily or permanently. It stores the Ethereum Keystore file only in the user device and no other places to ensure better security of users’ private keys.
We use application logs and similar tracking technologies to track the activity on our Service and hold certain information. Tracking technologies also used to collect and track information to improve and analyze our Service. Data tracking will use your cellular data or shared network data to transfer information to the server.
Examples of Tracking data we use:
- App share information
- Message count
- User group count
- User unique ID (Ethereum address)
- Application log
- Location data
- Device network module statistics
Due to the inherent transparency of many blockchains, including the Ethereum Blockchain, transactions that individuals broadcast via Telemesh may be publicly accessible. It includes, but is not limited to, your public sending address, the public address of the receiver, the amount of data sent or received, and any other data a user has chosen to include in a given transaction. Information stored on a blockchain may be public, immutable, and difficult or even impossible to remove or delete. Transactions and addresses taken may reveal information about the user’s identity and information that can potentially be correlated now or in the future by any party who chooses to do so, including law enforcement. Users are encouraged to review how privacy and transparency on the blockchain works.
Use of Data
Telemesh uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide user care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Transfer Of Data
Your information, including tracking data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Bangladesh and choose to provide information to us, please note that we transfer the data, including Personal Data, to Bangladesh and process it there.
Telemesh will take all possible steps necessary to ensure your data is treated securely and not transferred to any organization or country unless there are adequate controls.
Disclosure Of Data
Telemesh may disclose your data:
- To comply with a legal obligation
- To protect and defend the rights or property of Telemesh
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but know that the method of transmission over the Internet or any method of electronic storage is never 100% secured. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third-party companies, Software APIs and individuals to facilitate our Service (“Service Providers”) to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
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